Legal

Privacy policy

Draft template. This is a general-purpose privacy policy template, not legal advice. Have it reviewed by a solicitor before relying on it, particularly given the regulatory considerations around the products sold on this site.

Information we collect

When you place an order, we collect the information you provide directly: email address, and any details included in order or support correspondence. We do not collect payment card details, as payments are made directly via PayID or bank transfer to our own account.

How we use your information

To process and dispatch your order
To send order confirmations, receipts, and dispatch/tracking updates
To respond to enquiries submitted via our contact form

How we store your information

Order details are transmitted via email at the time of purchase. We do not operate a customer database or retain payment records beyond what is required for order fulfilment and any applicable record-keeping obligations.

Third parties

We use third-party services to operate this site, including website hosting and transactional email delivery. These providers process data only as required to deliver their service to us and are not authorised to use your information for any other purpose.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting orders@nextgenpeps.com.au.

Contact

Questions about this policy can be sent to orders@nextgenpeps.com.au.